Frequently asked questions
Find answers to common questions about our products and services. If you have aadditional questions please feel free to contact us.
All Sales are Final.
Orders will be shipped within 7 business days. Delivery times vary based on your location and shipping method selected. Standard shipping typically takes 5-7 business days. Cowells is not responsible for delays caused by carriers.
Found the perfect board or the most comfortable wetsuit? We make it easy to transition from renter to owner. If you decide to purchase your rental equipment at the end of your session, we’ll deduct the full price of your rental from the purchase price. It’s the best way to ensure the gear you’re buying is the gear you actually love riding in the Santa Cruz surf.
Applies to a single day's rental fee only.
You can now reserve your equipment directly through our website. Whether you're planning a week-long surf trip or a quick afternoon session at Cowell’s, our online booking system lets you secure the right board size and wetsuit thickness ahead of time. Book a rental here.
We accept all major credit cards and Apple Pay. All payments are processed securely.